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Results: 2
Tourism-Driven Mobilities
Mobilities discourse, regardless of its vital significance in day-to-day life, is under examined. It draws researchers' attention at theoretical level showing significant absence of empirical studies. The absence of a scale to...
Published by: IGI Global
Addressing Algorithmic Bias in AI-Driven Customer Management
Shahriar Akter, Katina Michael, Yogesh Dwivedi, Kumar Biswas, Ruwan Bandara, Shahriar Sajib
Nov 01, 2021
Research on AI has gained momentum in recent years. Many scholars and practitioners increasingly highlight the dark sides of AI, particularly related to algorithm bias. This study elucidates situations in which AI-enabled...
Published by: IGI Global